TaxDome Drive: Automatically Keep Client Files Synced With Your PC/Mac

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viewing and learning everything you need to know about TaxDome.

TaxDome Drive works the same way as Dropbox or Google Drive. Once you launch the application on your desktop and sign in, you are prompted to create a TaxDome Drive. You can then view, upload and manage all of your clients’ documents from the drive without them taking up precious space on your computer.

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How to Use TaxDome Drive

Once you install TaxDome Drive on your desktop, you are remotely connected to our server. You’ll see a folder that contains all of your clients’ files. You can then drag any of them onto your desktop and vice versa, using all of the familiar file-management tools.

The TaxDome (Z:) folder will remain on your desktop, allowing you to access any of your TaxDome files without you having to open a browser to log in to your portal.

Upload, Copy or Move Files and Folders in TaxDome Drive

When working on TaxDome Drive:

  • You can create top-level folders and subfolders inside them. Documents are uploaded into any of the subfolders or top-level folders.
  • When you create top-level folders, they are created with the Client can view and edit access level. Read about access level in the article.
  • You can rename and delete documents and folders except for the default folder with a Client can view and edit access level.
  • You can move files between folders (e.g., from Private/Docs to Firm docs shared with client/2020).
  • You cannot upload documents directly to account folders or create folders inside those.
  • When uploading folders with documents, your original folder structure carries over.
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Note: If you get an error message in File Explorer on Windows when editing your folders, reload the File Explorer window to fix the problem.

Heads-up:

  • You cannot upload folders with names that contain commas or periods.
  • You cannot move documents or folders from one client account to another. However, you can copy the documents/folders from one client account and move them over to another.
  • You cannot upload zip archives to TaxDome Drive. Use the desktop app or Web app if you need to upload zip archives.

Edit Files Directly in TaxDome Drive

TaxDome Drive allows you to edit documents directly from Windows Explorer/Mac Finder with any third-party applications you use on your computer.

If you open a file in TaxDome Drive and make changes, the file automatically updates in the client account profile. You don’t need to download a file, make changes and upload it again.

Upload Files in Bulk via TaxDome Drive

For more helpful how-to videos, visit TaxDome Academy, our free online hub for
viewing and learning everything you need to know about TaxDome.

With TaxDome Drive you can upload many documents into several client accounts at once. To upload documents in bulk, follow these steps:

  1. Create a folder on your computer that contains a subfolder with the name that corresponds to the account name on TaxDome. Then, repeat the folder structure that you use in your TaxDome accounts.
  2. You also can create additional folders that are not already on TaxDome. These will be created with a Client can view and edit  access level.
  3. Place the documents in your local folders. Remember that documents can’t be stored directly inside account folders: Place them inside subfolders.
  4. Copy your local account folders onto TaxDome Drive.

Installing TaxDome Drive

To get TaxDome Drive on your computer, use the TaxDome Desktop application for Windows or macOS. Once you launch the application and sign in, you are prompted to create the drive. Click Yes to set up a connection.

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Note: The installation may take several minutes.

If you click No, you can always connect later. If not, click the three dots on the top right and select Connect TaxDome Drive.

On Windows:

Open File Explorer. You’ll see that TaxDome has now been added as a drive under This PC. Now, you can view all of your TaxDome client documents, copy them to folders and drag-and-drop them where you need to (see How to Use TaxDome Drive).

tip

Note: You can use TaxDome Drive only when you’re logged on to the application.

On MacOS:

You might get prompted to download FUSE, which is needed for TaxDome Drive to work. Follow the link in the notification pop-up, download the application, then restart your computer.

Open Finder. You’ll see that TaxDome has now been added as a drive under Locations. You can view all of your TaxDome client documents, copy them to folders and drag-and-drop them where you need to (see How to Use TaxDome Drive).

Disconnecting TaxDome Drive

If you need to disconnect TaxDome Drive, there are two ways to do it:

1. First, close the TaxDome application.
2. Then click the three dots on the top right of the TaxDome application and select Disconnect TaxDome Drive.

1. First, right-click on the TaxDome application tray icon.
2. Then select Disconnect TaxDome Drive.

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